This Privacy Policy explains how MY Software Store (“we,” “us,” “our”) collects, uses, stores, and protects personal information when you visit our website, request an invoice, purchase products, download software, or contact us.

By using our website or services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

• Information you provide: Contact details including name, email, phone number, billing information for invoicing, project requirements, and support messages.
• Payment information: We do not store full payment card details. Transactions are handled by third-party payment providers according to their own privacy policies.
• Automatically collected data: Basic technical information such as IP address, device type, browser type, and page interaction through cookies and similar technologies.

2. How We Use Your Information

We use your information to provide products, respond to inquiries, process quotes and invoices, deliver digital downloads, improve website security, and comply with applicable legal obligations.

We do not sell your personal information.

3. Legal Basis for Processing

We process data based on:

• Contract Necessity: To deliver software and services you have requested.
• Legitimate Interests: For security, support, fraud prevention, and service improvement.
• Legal Obligations: For tax, accounting, and other legal compliance requirements in Papua New Guinea.

4. Sharing of Information

We only share information with essential third parties when necessary to provide our services or comply with legal obligations.

• Payment processors to complete purchases.
• Email and communication services to fulfill support requests.
• Legal authorities where disclosure is required by law.

5. Data Retention

We retain personal information only for as long as necessary to provide services, resolve disputes, maintain business records, and meet applicable tax and accounting requirements.

6. Cookies and Analytics

We may use cookies to ensure website functionality and analyze traffic patterns. You can manage or disable cookies through your browser settings, although some website features may be affected.

7. Security

We implement reasonable security measures, including secure hosting, access controls, and appropriate administrative safeguards.

However, no online system can guarantee absolute security. Please contact us immediately if you suspect unauthorized access to your information.

8. Your Rights

Depending on your jurisdiction, you may request access to, correction of, or deletion of your personal data.

To exercise these rights, please email: info@mysoftwarestore.net

9. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children.

10. International Transfers

If you access our website from outside Papua New Guinea, your information may be processed in locations where our service providers operate.

We take reasonable steps to ensure that personal information remains appropriately protected.

11. Changes to This Policy

We may update this Privacy Policy periodically. The Effective Date at the top of this page will reflect the most recent changes.

12. Contact Us

For questions regarding this Privacy Policy, please contact us at:

MY Software Store
Email: info@mysoftwarestore.net
Location: Papua New Guinea